Product Discovery Training for Cross-functional Teams

Design the right thing

Problem Framing Training

Systematize your customer-centered discovery. Learn how to identify and prioritize the company's top business opportunities. Solve problems that create impact and value for your market.

This is a 2-day live training program with remote and in-person options. We'll tailor your training to suit your team's level of experience and areas of interest.

You’ll leave with systems and  tools to get your strategy right and develop powerful discovery habits.

Problem Framing - New Haircut
Problem Framing is our signature discovery process, and we'll teach it to you. 

In our project-based work with clients, we noticed that Design Sprints were vulnerabule to failure when teams didn’t identify and understand the most important problem before moving into sprint mode. They’d get halfway through a sprint and hit a wall of conflict, confusion, and wasted time.

We developed Problem Framing to prevent that issue for our clients, systematizing the process to solve the right problem before investing resources in a Design Sprint. The result: the teams were more likely to get the green light from leadership, stay aligned during product development, and ship a customer-centric product that could win in the market.

Backed by our Learner’s Guarantee

Our training programs are designed to be useful and applicable. If any engaged participant leaves the program without the knowledge or confidence to apply their new skills, we will continue to work with that person -- free of cost -- until they are 100% equipped.

Get started today with a toolkit.

NOT READY FOR LIVE TRAINING?

  • Facilitate like a pro with our official Problem Framing process

  • Customize the templates & activities for your team's needs

  • Learn our battle-tested tips & techniques through instructional videos

(toolkit is included with live training programs)